Smokey wrote: Sun Aug 15, 2021 7:37 pm
I had an issue with my Alienware 17R5 after about 3 years, my "E" key was busted and the keyboard needed to be replaced, however, due to the age of the device they couldn't find a replacement keyboard, so I was able to upgrade to a newer M17 model w/ a 3070 card in it
Really loving my new laptop now, it's pretty awesome and the keyboard does seem to be a bit more reliable with it's key travel so i'm hoping i won't run into the same issue again in a few years If I do however, I do have a protection plan
Eek what a pain. Glad you were able to upgrade.
I had a somewhat simiarish problem with an older model of the MacBook Air. Shortly after getting it the keyboard freaked out and would type random letters no matter what key you pressed. You couldn't even login. Luckily since it wasn't long after I had gotten it it was still under warranty so it was fixed free of charge. Only real major issue I had with it.
Since this post. I've upgraded again! The M17 died on me and when they tried to fix it, they broke the screen LOL.
I'm now rocking an Alienware M18 R2 from last year Works like a champ.
Smokey wrote: Sun Aug 15, 2021 7:37 pm
I had an issue with my Alienware 17R5 after about 3 years, my "E" key was busted and the keyboard needed to be replaced, however, due to the age of the device they couldn't find a replacement keyboard, so I was able to upgrade to a newer M17 model w/ a 3070 card in it
Really loving my new laptop now, it's pretty awesome and the keyboard does seem to be a bit more reliable with it's key travel so i'm hoping i won't run into the same issue again in a few years If I do however, I do have a protection plan
Eek what a pain. Glad you were able to upgrade.
I had a somewhat simiarish problem with an older model of the MacBook Air. Shortly after getting it the keyboard freaked out and would type random letters no matter what key you pressed. You couldn't even login. Luckily since it wasn't long after I had gotten it it was still under warranty so it was fixed free of charge. Only real major issue I had with it.
Since this post. I've upgraded again! The M17 died on me and when they tried to fix it, they broke the screen LOL.
I'm now rocking an Alienware M18 R2 from last year Works like a champ.
Whoa, never heard of that happening. I would have been so mad. XD
I had a somewhat simiarish problem with an older model of the MacBook Air. Shortly after getting it the keyboard freaked out and would type random letters no matter what key you pressed. You couldn't even login. Luckily since it wasn't long after I had gotten it it was still under warranty so it was fixed free of charge. Only real major issue I had with it.
Since this post. I've upgraded again! The M17 died on me and when they tried to fix it, they broke the screen LOL.
I'm now rocking an Alienware M18 R2 from last year Works like a champ.
Whoa, never heard of that happening. I would have been so mad. XD
Yeah, but that's why I get the protection plans. They have to either fix it or replace it. So I wasn't out any extra money.
If I do however, I do have a protection plan
